Do you ship to all countries?
Unfortunately, due to copyright reasons, we only sell in the United States and Canada.
How much does the shipping cost?
Free U.S. Shipping $50+
When will I receive my order?
3-10 Business Day
Can I track my order?
As soon as your order has been dispatched, you'll receive an update by e-mail with the tracking number.
I've received my order but it's missing something!
If your order includes multiple items, it is possible that they are sent separately.Do not worry, the rest of your order will arrive shortly!
I've placed an order, but I want to do some modifications
Yes, you can modify your order in your customers account as long as your order is not "processing"
I've placed an order, but I want to cancel it
Of course, you can cancel your order at any time without any fee as long as we are not processing it. If your order says "processing", a cancellation fee of 40% will be deducted from the order subtotal. On the opposite, the cancellation of an order that has already been shipped is not possible. Do not hesitate to contact us with the support chat button found throughout our website; our team will do its best to meet your expectations.
Can I return my order for refund or replacement ?
Due to the method that we use, we cannot accept any returns. We are only able to accept a return in case of proven product defect. All of our products pass high quality controls before shipping. However, if your item is subject to any manufacturing default, then please send us the following informations using the contact us page found throughout our website. Please include: order number; pictures of the item received (as much explicit as possible); and a brief explanation of the issue. We will examine the case and notify you via support chat or email thereafter, within a reasonable amount of time, whether you're entitled to a refund or a replacement. Please be advised that if one of the requested elements is missing it'll not be possible for us to process your request
I've ordered the wrong size
All our clothing have a specific size guide to avoid our customers this kind of inconvenience. Our team took care to measure each article and add the corresponding informations in each product description. Therefore, the buyer assumes full responsibility for products too small or too large. Nevertheless, we know that buying such an item can cause great frustrations. Do not hesitate to contact our customer support using the support chat button found throughout our website.
What payment methods do you accept?
Your banking information are not communicated to us in any case. All payments are protected by 128-bit SSL encryption system. We do not accept checks for the moment.We accept :Credit cards & Debit cards (American Express, Visa, MasterCard, ...)